Assistance

Terror Attack in Spain: How to Stay Aware

Incidents of terrorism swept across Alcanar, Barcelona, and Cambrils taking the lives of 15 people. Residents and visitors experienced great trauma, and the President of Spain declared 3 days of mourning. We stand united with Spain and all countries in the fight against terrorism. And we strongly encourage the return to daily activities, and travels! Add preventative measures to your upcoming trip with the safety checklist below. Purchase travel medical insurance coverage that works for you. Do not be discouraged by a pre-existing conditions, there are options for everyone. And don’t forget to read the fine print. Be aware of the Emergency Assistance feature in your travel medical insurance coverage and how to use it. Register your trip with your government agency, it is free of charge. Ensure your emergency contact information is easily accessible by you, your travel companion, or a Good Samaritan who can help you in the…

Studying in Canada? Everything You Need to Know About Your Medical Coverage!

As you prepare to go back to school, watch this video to get comfortable with your insurance coverage. Let Ingle International guide you through a day in the life of insurance. Subtitled videos in multiple languages are also available further below. In these videos you will find: A break-down of your insurance package An introduction to the multilingual team that is looking after you Information on how to identify the level of your medical need (emergency room versus walk-in clinic) An overview of your toolbox, which includes, but is not limited to your website, Intrepid 24/7, the find a doctor tool and how to submit a claim. And more! Hot tip: Be a smart consumer, always read your policy wording. Watch this video with English, French, Spanish, Chinese or Vietnamese subtitles. For tips on how to prepare for the changing travel seasons, read articles here.

Spotlight on Intrepid 24/7: 5 Emergency Assistance Case Studies

In each of the following cases, Intrepid 24/7 provided end-to-end care, including: Assessing each case upon receipt Determining the appropriate transportation and health care options for each patient Negotiating medical fees Reviewing treatment plans and patient status Communicating with all relevant parties on the patient’s behalf, including doctors, nurses, families, and insurers Case 1: Mountain Rescue in Chile Background Santiago, Chile, 2014. While skiing in the mountains, the case subject went off-piste and sustained injuries in a fall. Challenges The fall occurred away from the slopes, far from any infrastructure. Outcome A full rescue mission was required to extract the skier from the situation. Because the skier’s fall occurred so far off the track, Intrepid 24/7 organized an airlift via helicopter to the nearest hospital. The skier spent four days in hospital before making a recovery. Case 2: Injured in the Jungle Background Costa Rica, 2015. While hiking…

Flying with Medical Marijuana? Here’s What to Expect

If you have a prescription for cannabis, you may be hoping to bring some along the next time you travel—but this can be much more complicated than travelling with your average prescription drug. The good news is that the Canadian Air Transport Security Authority (CATSA) has recently released clarification on the procedures around flying with medical cannabis, as long as you’re travelling within Canada. The bad news? If you’re heading anywhere else in the world, you may have to leave your prescription at home—at least for now. Travelling within Canada It is legal to travel with medical marijuana within Canada, according to CATSA. However, there are a few important caveats to note: You must bring medical documentation to prove that you have a prescription. And CATSA notes that, in airports where police are present, they will be called in to check this documentation. As well, your bags will…

Spotlight City: Cairo, Egypt

Cairo is a bustling and culturally rich city that attracts millions of foreign travellers each year, and the majority of visits are trouble-free. However, in recent years, large-scale demonstrations, civil unrest, and security threats have battered the tourism sector. Before embarking on a holiday or routine business trip to Cairo, there are a few crucial factors you should keep in mind. Understand the threats and risks to travellers in Cairo, even if the occurrences are unlikely Being prepared and understanding the security situation should give you more confidence than fear. It is commonplace throughout Cairo to go through metal detectors and have bags searched before entering some sites, which may cause delays. The crime rate is moderate, although the risk of violent crime is low due to the high police presence. Tourists tend to be the most susceptible target for petty theft, so be sure to take precautions. You…

Ingle International Launches a Series of How-To Guides For International Students

In preparation for back-to-school, the Ingle International student team have created a series of how-to guides to empower student administrators to help inbound foreign exchange students feel at home. The guides are set to roll-out after Labour Day and will be available electronically, as well as in paper booklet format. Each guide outlines a minimum of 5 steps per process or procedure on a range of subjects. Subjects include, but are not limited to: Using Your Student Insurance Website Seeing a Doctor Mental Health and You Submitting a Claim Understanding Your International Student Insurance The guides were created to address gaps in: preventative mental health care, mental wellness, student insurance orientation, the nuances of submitting a claim, and the organization required for a student`s first doctor appointment in Canada. They also serve as a helpful reminder Ingle International’s offerings and add-ons. Catch a sneak peek at Using Your Insurance…

Staying Safe at Rio 2016

The 2016 Summer Olympics are being held from August 5 to 21, and the Paralympic Games from September 7 to 18. The games are based out of Rio de Janeiro, Brazil, although some soccer events are taking place around the country, including in Brasilia, Belo Horizonte, São Paulo, and the Amazon city of Manaus. There are 37 venues in total and 306 events, with the country expecting over 600,000 fans to travel from all over the globe to attend. If you are travelling to Brazil this summer for the Olympics, there are a variety of health, safety, and security tips to consider to ensure a successful trip. Trip preparation Seek travel health advice at least four to six weeks in advance. Brazil has a variety of tropical diseases in different areas in country, including malaria, dengue fever, chikungunya, yellow fever, and, most recently, Zika. The Zika outbreak has been…

It’s Hurricane Season

The 2016 hurricane season (June 1 through November 1) is here, and professional weather forecasters foresee (a) an above-average season, (b) a below-average season, or (c) a near-normal season for states bordering the Atlantic and/or the Gulf of Mexico. Sound wishy-washy? Indeed it does, but the major sources of weather information all agree on one thing: there are simply too many variables in the environment right now (including the expiration of El Niño, and the emergence of La Niña) to allow for a more reliable outlook. El Niño vs. La Niña El Niño is a pattern of unusually warm ocean currents in the tropical eastern Pacific that shifts upper level winds and reduces the likelihood of storm formation in the Atlantic. La Niña is the opposite, and is thought to produce below-average sea surface temperatures in the eastern Central Pacific. Weather specialists are pretty uniform in their belief that…

Earthquake Preparation and Recovery

The United States Geological Survey (USGS) estimates that several million earthquakes occur worldwide every year, although the majority are of minimal magnitude or affect remote locations. However, certain areas of the world are prone to high-magnitude earthquakes. With the number of casualties still rising from the recent earthquakes in Ecuador and Japan, and international aid pouring in, we would like to remind you how to prepare for and recover from a major earthquake. What is an earthquake? Earthquakes are a sudden rolling and/or shaking of the earth’s surface. They typically last for less than a minute, although aftershocks can persist for days and even weeks after the initial earthquake. Earthquakes happen when the ground beneath the surface of the earth breaks or shifts, typically occurring along fault lines, and they can be felt over extremely large areas. Earthquakes can also lead to other disasters, like tsunamis. How to…

Trip Cancellation/Interruption Insurance in Times of Terror

Terrorism has once again reared its head in Europe, this time bringing Brussels to its knees and putting the city on lockdown. The threat level for the city had been high for some time, and the terrorists once again made good on their threats to wreak destruction and havoc. These attacks have undoubtedly thrown a wrench into innumerable travel plans, and insurance companies and travellers alike will be dealing with thousands of claims for cancelled and interrupted trips. In light of the many travel disruptions people are no doubt experiencing in the wake of the Brussels attacks, we have produced an article outlining trip cancellation and interruption coverage. Below are a few points to keep in mind about these insurance products. Sold together, separate coverage Trip cancellation and trip interruption coverage is sold together and can be purchased as a stand-alone plan or as part of a non-medical or…

A Helpful Guide to Plan for Travel Emergencies

Travellers need to stay informed and have a plan for emergencies in today’s world of increased security risks. Before you travel, make sure that you have a plan in place for your safety and security, as well as peace of mind for you and your loved ones. Step #1: Well before leaving home, make sure to keep a record of all of your travel documentation—flight numbers, destination details and arrival times, transit locations, hotels, passport number and photo—and don’t forget to record and copy the country and city codes of your destinations and transit points and make them immediately accessible to your people at home. And designate one responsible person to be the coordinator of the documents and any contacts should you run into problems. Remember also that if your itinerary changes in any way, your home base coordinator will not know about it as soon as you do.…

Brussels Attacks: A Security Perspective

Terrorist attacks are often perceived as unpredictable and random events, which increases societal levels of fear. Despite their randomness, however, there is often a logic behind the attacks that draws from underlying geopolitical, sociological, and security conditions. For instance, prior to today’s attacks in Brussels, the national terror threat level in Belgium was 3 out of 4. The general security environment in the region had been drastically altered following the November 2015 terror attacks in Paris, particularly in light of the attackers’ potential links to areas of Belgium (specifically, the Molenbeek municipality within the Brussels-Capital Region). Salah Abdeslam, one of the suspected Paris attackers, was arrested just four days ago in Brussels. Stopping one terrorist cell, or apprehending its members, can push other cells into action. Some have wondered whether Abdeslam, speaking through his lawyer, could have used coded language to trigger members of the cell to carry out attacks.…