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Important Updates To Our Policies & Extended Hours

IMPORTANT: UPDATES TO OUR POLICIES We have made changes to our policies in order to continue providing clients with comprehensive, responsible coverage.  Download a copy of our coverage summary or policy wording to get the full details of the updated changes. We at MSH Americas ensure that your clients can travel with confidence, whether they are global travellers, expatriates, or international students. With a wide range of products and an unrivaled customer service experience, you can trust that we will find the perfect solution for you and your clients’ travel needs. We offer personalized one-on-one service to fulfill your insurance needs at every point of contact. Don’t forget: We’re only a phone call away, whenever you need our assistance. MSH/Ingle Agents Login to your agent portal to view and download the latest policy details under MSH/Ingle-specific products. https://www.ingleinternational.com/login/en Canadian Travellers Travel freely, travel blissfully. We cover Canadian Travellers with travel…

MSH International Boosts Its Global Expansion With New Health and Travel Insurance Products and Services

MSH International (Americas) announced today that it is accelerating its international expansion and services to meet the growing demand for its comprehensive, global health insurance products. Adding to the company’s great products and services a new suite of offerings addresses up-to-the-minute needs of leisure and business travelers alike and includes: LivExpat, a new generation of flexible and cost-efficient international health insurance plans MSH Navigator, a mobile application, with geo-tracking capabilities, security warnings, travel and city guides, two-way communication and single-touch access to emergency and provider networks MSH ASSISTANCE, a comprehensive product offering with round-the-clock multilingual medical assistance, emergency evacuation, repatriation and risk management to travellers, worldwide. Born of a 2017 merger between MSH International and Ingle International, a supplier of international insurance solutions for travellers, students and expatriates since 1946, MSH International continues to experience rapid international growth. Together with its continuous product innovation, tailored facilities, global capabilities, customized web…

Who Pays When Airlines Ground Your Flight?

Disruptions caused by the grounding of 737 Max fleets worldwide have caused many thousands of travellers to dig into their travel insurance policies to see who pays for their delays, re-routings, unanticipated airport meals, extra nights in vacation locations, taxis back and forth between airports and hotels, rebooking airline fees, and on and on. These unexpected costs can add up, especially if you’re travelling in family groups. Already, one large US travel insurance aggregator has noted that simply “fear” of flying on a 737 isn’t enough for an insurer to pay for any rebooking fees, and most airlines are not obligated to do so. National regulations on such payments vary a lot from country to country. What is clear, though, is that if an airline does agree to pay for rebooking, or other out-of-pocket personal charges caused by the disruption, or if the airline offers vouchers for future flights, your…

New Product Launch: LivExpat. Customizable Benefits That Will Save Your Clients Money.

MSH AMERICAS announces the launch of LivExpat – A flexible, affordable international health insurance plan for 1 – 150 lives. LivExpat is the beginning of a new generation of flexible, cost efficient and innovative international health insurance plans. Designed to meet the needs of the ever-changing global traveler and SME’s. LivExpat fully insured plans give you choice; Emergency medical only coverage or Comprehensive medical coverage with optional Disability, Life and AD&D. These plans provide insurance protection with several duration options and mix and match benefits to best suit you and or your employees. Medical including hospitalization, routine and vision care, and prescription drugs, and optional dental care; Evacuation including transportation, hospitalization and repatriation; Employee Assistance Program Life & Disability, including Life, Long-Term Disability, Temporary & Permanent Total Disability, and Accidental Death & Dismemberment benefits. LiveExpat includes access to MSH‘s exclusive Provider Network of more than a million healthcare professionals around…

Got your Passport, but Confused about Brexit?

If you’ve never heard the word “Brexit”—be grateful. But if you are a traveller with a Canadian or US passport, and you’re heading to the UK or anywhere in Europe, you may want to review a few ground rules. Regardless what happens in the cage-fight between Britain and the EU, in the short run it will have no effect on you as a traveller. What happens in the long run is anybody’s guess, but for the next few months at least you need make no alterations to your plans. As the holder of a valid passport (preferably with at least six months left before it expires) you will still be able to travel freely to any part of Britain (or Ireland) and most countries of Europe. If you go to Britain and continue on to Europe, you will need your passport for each entry. What is Schengen? Even the…

Snowbird Guide to Medical Marijuana

Since 2015, when Prime Minister Trudeau committed Canada to full legalization of marijuana, the number of registered users of medical cannabis products soared from an estimated 24,000 to more than 330,000. And, for a nation of committed cannabis users (according to Statista—an international marketing research firm—41 per cent of Canadian adults confirm having used marijuana at some point in their lives), that appears to be just the beginning. In the United States, the approach to legalization is more ambivalent. Though the federal government prohibits the use of cannabis in any form (recreational or medical), 30 states and D.C. have so far legalized its use to some extent (26 allowing limited use medicinally, nine allowing both recreational and medicinal use). But those numbers change from month to month as the trend toward outright legalization creeps along. What does this mean for Canadians, particularly snowbirds, who rely on marijuana products and derivatives…

Canadians Continue to Embrace Cruise Vacations, But Need to Consider Travel Insurance Pitfalls

In 2018, close to 960,000 Canadians will have embarked on a cruise—almost 39 per cent more than in 2010, according to estimates reported by the Conference Board of Canada (CBOC). Citing data provided by the Cruise Lines International Association (CLIA), the CBOC projected that it was cruisers from Canada’s Atlantic region who posted the largest average annual rate of growth in embarkations since 2010—11.6 per cent from then to the end of 2017. The report also indicates that while the average age of Canadian ocean and river cruisers in 2017 was 51, there was a discernable distinction in age cohorts between those taking longer itineraries such as trans-Atlantic or exploration cruises (which tend to attract older travellers), and shorter Caribbean cruises which are more popular among younger travellers. For example, the average age of Canadian passengers on cruises to the Panama Canal/South America, Antarctica, Galapagos, or the Arctic is 66;…

Join Our World Wanderer Club! Experience the World in a Whole New Way.

World Wanderer Club  We are excited to introduce the new and exclusive “World Wanderer Club” to you travel lovers! If you’re looking for new places to go, travel secrets and tips, the right products to assist your trips, helpful travel blog posts on current events, and special travel perks, discounts, and contests – this is a travellers’ wonderland for you! We hope to inspire you to travel and see the world just like we do and to discover places you never knew about.  You can gain a new perspective and educate yourself by travelling abroad as well as learning how to protect yourself when you’re away from home. You can always have fun, but you’ll have the most fun when you’re prepared! Our World Wanderer Club is your resource for: International travellers Canadian travellers and Visitors to Canada Special risks and adventure travellers Group travellers International student travellers Snowbirds Expatriates…

Navigating Expat Insurance? Know the Rules, Know the Territory

Whether some form of Brexit occurs or not, Canadian business travellers and expatriates heading abroad will need to monitor changes to visa rules and health insurance requirements when planning trips to the UK or the remaining countries of the European Union. Unlike Canada’s single-payer healthcare system, by which provincial governments mandate the services to be provided, set the fees for those services, pay the providers, and forbid private entities from competing, most European systems allow—even encourage—a variable blending of public and privately funded health insurance. The UK, for example, offers access to its highly respected National Health Service to expatriates who meet certain residency requirements, but many prefer to “upgrade” to private plans that fill in coverage gaps, shorten wait times for referrals and certain services, and allow access to private hospitals and specialist networks. (As members of the EU, UK residents have access to the European Health Insurance Card…

Canadian Snowbirds in Texas: Persistent, But Still at Risk

Canadians make more than two million leisure trips to Mexico annually, more than to any other country after the United States, even though the governments of Canada, the US, Britain, and other nations continue to issue travel warnings regarding certain sectors of the country. For Canada’s travel industry, especially insurers, this presents something of a quandary because travellers who encounter unexpected health problems or other disruptions to their travel plans while in certain areas of Mexico under travel warnings may find severe limitations on their coverage benefits. And sometimes it doesn’t take much to wander into such areas—as happens often to Canadians who winter in Texas’ Rio Grande Valley and walk over a footbridge into the state of Tamaulipas—an “Avoid Non-essential Travel” zone. Fortunately, the small, circumscribed tourist zone that Canada’s “Winter Texans” frequent daily is well fortified, and relatively free of crime or other disturbances. But wander beyond, and…

Relocation Series – Moving to Shanghai, China

Welcome to our Relocation Series! Looking for better opportunities? Want to make a big life change? Finally found the dream destination you want to move to? Our Relocation Series consists of the most popular destination choices for expatriates to relocate to. We will include all the details you need to know on each country and factors to determine if it would be the perfect fit for you! Let us make your life easier for this next big step you are taking. A comprehensive guide for moving to and living in Shanghai Languages The language most widely spoken in China is Mandarin. In Shanghai, residents also have their own dialect called Wu Chinese. English is not widely spoken or understood in this area. Money The Chinese Yuan Renminbi (CNY) is used here. There are ATMs in big cities and towns but China is still largely a cash culture so do…

US Lifts Ban on Pot Workers, But Travel Rules Remain—For Now

The announcement by the US Customs and Border Protection agency that it will not impede Canadians who work in the rapidly growing cannabis industry from entering the United States for routine leisure or non-business travel suggests an easing of the federal government’s long-standing prohibition of marijuana use and commerce. The CBP statement, published on its website, reads: “A Canadian citizen working or facilitating the proliferation of the legal marijuana industry in Canada, coming to the U.S. for reasons unrelated to the marijuana industry will generally be admissible to the U.S., however if a traveler is found to be coming to the U.S. for a reason related to the marijuana industry, they may be deemed inadmissible.” The CBP clarification followed several weeks of speculation about how stringently CBP officers would enforce border restrictions on not only Canadian cannabis workers, but all other Canadian travellers whose own government has permitted them to…

Dark Tourism – Do You Dare?

What Is Dark Tourism? Travel to places historically associated with death and tragedy. Morbid right? But here’s the reasons tourists visit Dark Tourism sites 1 – Curiosity 2 – Step back into history & feel the impact of the events 3 – Understand what happened first-hand 4 – Pay respects & visit memorials 5 – Experience the creation of reflective memories 6 – Remember what it is to be human People go for many reasons, but ultimately, it just means you are interested in learning about life and history. If you dare to go…here are some of the top Dark Tourism destinations & most Haunted places in the world Bran Castle, Romania The home of Bram Stoker’s “Dracula” seems to be based on this Romanian castle on the border between Transylvania and Wallachia. The former seat of the infamous Vlad the Impaler, Bran Castle is now a museum for…

Goodbye NAFTA. Hello USMCA. Hold on to Your Health Insurance

Canada’s new trade agreement with the United States and Mexico (replacing NAFTA) has gone through a tortuous negotiation, but finally has been completed. And according to the new rules built into USMCA (US, Mexico, Canada Agreement) there are no changes to visa requirements for workers and professionals affected by the new accord. The old NAFTA rules remain for business visitors, professionals, intra-company transferees, and traders and investors. (For details or updates on those rules, you can visit the Government of Canada’s website.) In short, the agreement doesn’t change a member country’s general immigration regulations governing public health, safety, and national security; and, significantly for workers and professionals posted abroad for long periods, it still doesn’t make provisions for any kind of reciprocity for health care coverage as has been a staple for individuals and companies operating within European Union countries. USMCA (like its forerunner NAFTA) is tied to trade, and…

Relocation Series—Moving to Paris, France

Welcome to our Relocation Series! Looking for better opportunities? Want to make a big life change? Finally found the dream destination you want to move to? Our Relocation Series consists of the most popular destination choices for expatriates to relocate to. We will include all the details on what you need to know on each country and factors to determine if it would be the perfect fit for you! Let us make your life easier for this next big step you are taking. A comprehensive guide for moving to and living in Paris Languages The official language is French. English and Spanish are the next most common languages spoken in Paris. Money The Euro (EUR) is used and credit cards are accepted in a large number of shops, hotels, and restaurants. Safety Paris has an overall medium risk to safety: while generally not dangerous, it is…

Travelling Abroad? You Can’t Take Canada’s Cannabis with You

Canada’s marijuana legalization has attracted international media headlines the way few other Canadian actions have in recent memory—much more newsworthy than its freeing up of marijuana for medical purposes several years ago. And, as might be expected, the October 17 enactment of the new pot laws has spawned hugely speculative and grossly sensational alarms about what Canadians (including snowbirds) might expect when crossing over into the US this coming winter season. Let’s first establish one point above all: Canada’s legalization of cannabis is a domestic issue. It is applicable in Canada only. It has no impact on any other country’s laws or rules. In time it may certainly influence what other countries do—but not yet. The Canadian government is quite clear when it warns that “carrying any cannabis or cannabis product (legal or illegal) across Canada’s border will remain a serious criminal offence, with individuals convicted of engaging in such…

Visiting the US This Winter? Let’s Review the Rules—Part 1

It’s that time of year again: time to review the rules that govern how long you can stay out of the country without risking loss of your provincial health insurance benefits, how long you may stay in the US as a visitor, and if there are any changes in the rules you need to pay particular attention to. And this year, we’re going to do our review in two parts—the second dealing with new and vital information you need to know about Canada’s cannabis laws (for recreational or prescribed medical use) before leaving the country or approaching any other international border. You don’t need to be a marijuana user to be affected by these laws—so stay tuned. But first: the rules for visiting the US—Canada’s favourite vacation location There are no major changes in the B2 (non-immigrant tourist) visa rules for Canadian citizens wishing to visit the United States.…

Is Relief in Sight for Medical Student Debt?

For many of Canada’s best and brightest, the prospect of a career in medicine is dampened by the reality of mounting student debt, into the six figures in many cases. And it’s not just obtaining the MD that’s challenging: it’s the years beyond, working toward the specialty accreditation that generates the fees needed to pay off that debt—a need that often diverts graduates away from lesser-paying fields like family medicine. It’s a vicious cycle. But a recent announcement from New York University School of Medicine that it will begin offering free tuition to all current and future students—regardless of need—sparks some hope that new ways of funding medical education may be taking root. NYU, one of America’s top 10 medical schools (where the average annual cost is $55,018 USD), is taking the step thanks to an endowment from private sources that is currently valued at $450 million and is aiming…

Relocation Series—Moving to Mexico City, Mexico

Welcome to our Relocation Series! Looking for better opportunities? Want to make a big life change? Finally found the dream destination you want to move to? Our Relocation Series consists of the most popular destination choices for expatriates to relocate to. We will include all the details on what you need to know on each country and factors to determine if it would be the perfect fit for you! Let us make your life easier for this next big step you are taking. A comprehensive guide for moving to and living in Mexico City Languages The common languages are Spanish, Nahuatl, Maya, and Mixtec. English is also becoming more widely spoken. Money The Mexican Peso (MXN) is used. Credit cards are widely accepted and the country has an extensive network of ATMs. Safety Mexico has an overall medium risk regarding safety. Stay in the tourist zones to…

Foreign College Studies for Canadians—Right Next Door

Given that their parents are such zealous travellers, the reticence of Canadian post-secondary school students to study abroad even for short periods or exchanges is somewhat mystifying. As we see in the story linked above, concerns about transferability of credits and the prospect of “a lot of hard work” tend to keep most Canadian students homebound—unexposed to foreign cultures, mores, climates, and temptations. And then there are the costs. But one of the lesser-known channels to foreign studies—perhaps even for short-term trial periods—may lie in the discounted tuition programs offered by US colleges and universities (some established by state legislation) specifically for Canadian students. How about the Sunshine State? For example, in 1987, the Florida legislature set up a Florida-Canada linkage program offering Canadian students admissions to some 40 state-funded colleges and universities at the same subsidized tuition levels offered to state residents—all in the interests of developing stronger…

Canadians Show Growing Satisfaction with Travel Insurance

Travel insurers have long been criticized for the complexity of their policies, heavy-handed use of medical and legal language in their applications, and their alleged tendency to deny, deny, deny claims. But according to a new public opinion research poll, commissioned by the Canadian Association of Financial Institutions in Insurance (CAFII), a non-governmental, non-profit watchdog association advocating a more transparent insurance marketplace, more than 8 out of 10 Canadians who have purchased travel insurance are satisfied with the value they receive from the products they buy. Furthermore, according to a press release issued by CAFII, 98 per cent of people who made travel medical insurance claims in the past year said they were fully or partially paid, with only 2 per cent of claims being rejected. In addition, 91 per cent of claimants said they were satisfied with their claim experience from initial contact to final outcome. According to the…

Relocation Series—Moving to Toronto, Canada

Welcome to our Relocation Series Launch! Looking for better opportunities? Want to make a big life change? Finally found the dream destination you want to move to? Our Relocation Series consists of the most popular destination choices for expatriates to relocate to. We will include all the details you need to know on each country and factors to determine if it would be the perfect fit for you! Let us make your life easier for this next big step you are taking.   A comprehensive guide for moving to and living in Toronto Languages The official languages spoken are English and French. Chinese and Punjabi are the next most commonly spoken languages. Money The Canadian dollar (CAD) is used and credit and debit cards are accepted countrywide. It is recommended to use one of the most prominent banks that have ATMS scattered across the city. Safety Toronto…

Relocation Series—Moving to New York City, USA

Welcome to our Relocation Series Launch! Looking for better opportunities? Want to make a big life change? Finally found the dream destination you want to move to? Our Relocation Series consists of the most popular destination choices for expatriates to relocate to. We will include all the details on what you need to know on each country and factors to determine if it would be the perfect fit for you! Let us make your life easier for this next big step you are taking. A comprehensive guide for moving to and living in New York City  Languages The main languages spoken are English and Spanish. There are as many as 800 languages spoken in NYC, and nowhere in the world has more languages than Queens, New York—so there should be little to no language barrier problems! Money The American Dollar (USD) is used and credit and…

The Eight-Month US Visa for Canadian Retirees: A Myth That Keeps on Coming

It happens every couple of years: broadcast and print media announce in bold headlines that Canadian retirees 55 years or older who can afford a second home in the US (owned or leased) will soon be allowed to live there for up to eight full months per year instead of the 182 days they are currently allowed under the B2 visitor visa. Sounds like great news for snowbirds who prefer slathering on sunscreen to shovelling snow. Just this month, an opinion piece in Canada’s Financial Post warned that tax increases on Canada’s middle classes were fuelling a brain drain of doctors, nurses, tech workers, and entrepreneurs to the US and elsewhere, adding, “Just watch the enormous economic damage done when Congress extends its permission for snowbirds by two months—to eight months a year—to stay in the U.S. without becoming taxable.” Well, let’s just hang on here As I said,…

Why Are Canadians Hesitant About Studying Abroad?

Canadians are among the most inveterate travellers in the world: over 23 million leisure trips abroad every year—not bad for a total population of 36 million. That covers all age groups—including the very old and the very young. And the world is reciprocating, with international tourist numbers hitting new peaks year after year and with foreign students flocking to Canadian colleges and universities to take advantage of world-class educational opportunities at tuition rates far below those in the United States. At top colleges across the nation, foreign students comprise 20 to 30 per cent of undergraduate enrollees—ditto for graduate programs. But there is one area of internationalization that is clearly lagging, to the concern of Canadian educators and business leaders: that is the reluctance of well-qualified Canadian students taking up the challenge (and denying themselves the rewards) of studying abroad—full-term or short-term. According to the Canadian Bureau for International Education…

How to Prepare for Emergency Situations at Home or Abroad

In April 2018, Toronto was shaken after an attack with a rented van in the North York area has left 10 dead and 15 others wounded. In a city that is generally known to be safe, this tragic event feels particularly jarring. It’s difficult to predict senseless attacks such as this. And while Toronto is in mourning today, one horrific act of violence will not alter the character of the city: at large, Toronto is still a safe place. For travellers heading to Toronto or anywhere else around the globe, it’s important not to let events like this deter you from getting out there and exploring the world. Rather than avoid making plans, the best thing that you can do is be prepared in the event you encounter an emergency at home or abroad. Measures for keeping safe Be prepared: If you are heading abroad, make sure to remain…

Canadian Travellers to Cancun: Be Vigilant

With more than two million Canadians visiting Mexico annually, travel insurers and other travel professionals need to warn their clients of increasing violence (due mostly to drug cartel activity) in the highly popular tourist area in and surrounding Cancun. More than half of all Canadian visits to Mexico are made to Cancun, and Mexico is Canadians’ second-most-visited country, next to the US. So far this year, 113 people have been killed in the Cancun area. The most recent spate of violence occurred in early April, when 14 murders (all considered drug-trade-related) occurred within 36 hours—generating headlines in newspapers around the world. Though Mexican authorities have explained that most of these deaths were confined to individuals involved in the growing drug cartel wars, there have been some innocent bystanders killed or wounded; and armed military guards have since been stationed at key points throughout the area to safeguard tourist resorts and…

Canadian Travel Trade Trends Remain Strong for 2018/2019

Despite persistently negative media coverage of US political affairs (including volatile NAFTA negotiations), Canadian leisure travel to the US increased for the first time in four years in 2017—up 4.5 per cent over 2016—indicating that vendors of travel insurance may continue to enjoy robust market growth south of the border. According to a recent report from the Conference Board of Canada (CBoC), when asked about those factors that influenced their travel decisions, the “vast majority” of (Canadian) outbound travellers reported that disease/outbreaks (64.9 per cent), political uncertainty (60.2 per cent), terrorism/security concerns (59.4 per cent), and extreme weather events (54.6 per cent) had no impact on their trip planning. On the other hand, the ups and downs of the loonie vis-à-vis the US dollar did have some effect on travel decisions. Fortunately, the relative strength of the loonie throughout much of 2017 did have a salutary effect on travel to…

Travel Insurance Sellers and Customers Need to Get on the Same Page

As Canadian insurance regulators intensify their efforts to enhance consumer protections and confidence in travel insurance, brokers and agents are faced with a dilemma: on the one hand, simplifying the purchase of products; on the other hand, ensuring they are appropriate for the specific health and travel needs of their customers. It’s a balancing act that often pits the imperatives of medical underwriters against those of marketers. And it doesn’t get any easier when clients in less-than-perfect heath are confronted by the need to complete—often by telephone, or via the Internet—health questionnaires replete with medical (and legal) terminology that requires searching out definitions further down the page or in another part of the policy. Interviewing applicants is no easy job For agents assisting customers in completing applications by phone, navigating through multilayered questions and recording their responses accurately is no easy job. Without actually recording the interviews, there is…

Mexico Travel Warning for Parents of Student Spring Breakers

Recent Canadian and US government warnings cautioning travellers about potential terrorist activity in Mexico’s Western Caribbean resort area of Quintana Roo state (including Cancun, Cozumel, and Playa Carmen) have once again emphasized the need for travel insurance for all ages, especially teenage students who are “breaking loose” for spring and Easter vacations. The warnings, issued by both governments on March 7 and 8, came in the wake of an explosion on one tourist ferry travelling from Playa Carmen to Cozumel, and the discovery of an unexploded bomb on another. These events have firmed up evidence of new drug cartel activity reaching into these areas, which thus far had been relatively free of the violence wracking much of the northern and western (Pacific) states in recent years. The government warnings, based on unidentified “ongoing security threats,” have subsequently been narrowed down, but the US State Department continues to restrict its own…

Canadian Students Shouldn’t Be Wary of Studying Abroad

Canadians make almost 30 million overnight trips to foreign countries in a year—not bad for a nation with only 36 million people. But when it comes to Canada’s students travelling abroad for post-secondary education, the numbers are not nearly so impressive. After all, the value of exposure to foreign cultures, different ways of doing business, multi-language literacy, and knowledge of foreign history and customs are increasingly valuable components in dealing with globalization. Yet according to Academica Group, a Canadian think tank devoted to fostering “meaningful, generative dialogue about the future of education in Canada,” only 3.1 per cent of full-time university students and 1.1 per cent of full-time college students have studied abroad as part of their postsecondary education. According to surveys done by Academica, though 58 per cent of respondents said they planned on travelling abroad after graduating, 57 per cent of those cited a “desire to see the…

Buying a Cruise? Choose Carefully—It’s Not Always Paradise

Over the next 12 months, Canadians will take more than 750,000 ocean cruises, most of them heading out of ports in the Southern US, mostly from Florida, Texas, or California. Cruising is the fastest-growing vacation activity for Canadians of almost all age groups, and that’s not likely to change given the number of new vessels. There is no shortage of choice, either in itinerary or price point. But that does not mean you should make your cruise choice casually, without doing some homework. Along with the romantic appeal and imagery that cruise lines use in selling their products, there are some darker stories about ships being stranded due to mechanical problems, intrusions of Norovirus, the occasional “man or woman overboard” horror story, and every once in a while a story like one published recently in the Miami Herald concerning ships failing to meet government-established sanitary standards, with spot inspectors finding…

Five Tips to Speed up Your Travel Insurance Claim

When purchasing travel insurance, holiday-goers are buying into the promise that they will have peace of mind for their vacation. That doesn’t just involve accident or non-accident protection. It extends to the turnaround time of the insurance company once a claim has been made, and the speed in which the insured gets paid. Travellers are often worried about receiving payment from their insurance company after making a claim. What they don’t realize, however, is that insurance claim turnarounds are often held up due to a lack of healthorganization from the insured. Submitting your travel insurance claim correctly will help expedite the claims process. Read on to find out our top tips for submitting your travel insurance claim correctly. Choose wisely It’s important to choose the right travel insurance policy for you. The policy should cover your individual medical needs, should prepare you for non-medical assistance if needed, and should…

Chinese New Year 2018: Why is it year of the dog and what does it mean?

Happy Chinese New Year 2018! The annual event marks one of the most colourful and lively celebrations, with festivals held in most major cities across the world. Chinese New Year brings with it vibrant parades and colourful celebrations, but what is Chinese New Year? When is it celebrated and what does it mean? Chinese New Year has become a global celebration. Not only is it celebrated by the country of China and those with Chinese ancestry, it’s celebrated by people from across the world, of all different cultures and religions. Some 3 billion trips are expected to be taken during the Chinese New Year, so travellers should be prepared for delays and security risks no matter where they’re heading. Here is everything you need to know about the Chinese holiday known as Spring Festival. How is Chinese New Year celebrated?  Chinese New Year, also known as Spring Festival, is…

Heads Up for Quebec Travel Insurers: Are Warning Labels in Your Future?

Are travel insurance products becoming too complicated to be sold directly to consumers over the Internet or through social media outlets? According to Flavio Vani, president of Quebec’s financial advisors’ organization Association professionnelle des conseillers en services financiers (APCSF), if pending legislation (Bill 141) is enacted in the National Assembly later this year, as expected, all online purchases of insurance products offered in the province without the advice of a registered financial professional should carry warnings similar to those posted on cigarette packages. In an interview for the Insurance and Investment Journal, Vani states that the APCSF has submitted a proposal to the Quebec government asserting that it wants direct sales of financial products to carry an explicit warning that online purchases of insurance products without the advice of a registered professional (who would first analyze the customer’s personal financial situation) “could have a significant impact on an individual and…

For Canadian Travellers: US Travel Future is Upbeat, But Do Your Homework

With the US economy booming, thanks to a surging stock market, record low unemployment, rising wages, and sharply lowered personal and corporate taxes, consumers are showing a growing confidence about spending more of their family budgets on travel. According to the most recent report by international business consulting firm Deloitte: of the six major segments that comprise the US travel industry (airlines, lodging, car rentals, cruises, rail, and travel packaging), a strong five per cent growth is forecast for 2018, setting the USA travel industry on course to hit a record-breaking $370 billion by year’s end. For Canadian travellers, who make about 25 million overnight trips to the US annually (that doesn’t count day trippers crossing over for a few hours), that means an expanding choice of locations and activity interests at all price levels; competitive (cheaper) airline fares; more hospitality and dining options—in short, more bang for your buck.…