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Travelling within Canada: Your Out-of-Province Health Coverage

If you get sick while travelling within Canada, it’s generally pretty easy to receive immediate medical attention without having to foot the bill. The reason is that all of the provinces and territories, except Quebec, signed an Interprovincial Billing Agreement under which the host province agrees to cover the cost of any medically necessary service provided and subsequently bill the home province for reimbursement. That being said, there are certain differences to your coverage when you travel outside of your home province. Understanding these differences can help you avoid having to pay unnecessary expenses. What is and isn’t covered out of province? In accordance with the Canada Health Act, medically necessary health care services are typically covered when travelling within Canada. In other words, if you become ill or have an accident in another province, your hospital and physician services will likely be covered. However, additional services, such as an…

From StudyInsured: A Message of Commitment COVID-19 COVERAGE

I hope this message finds you, your families, friends and colleagues safe and healthy during this difficult time. From the onset of this crisis, we, at StudyInsured, responded quickly. Since last December, we have provided assistance and support to clients around the world, including China, India, the United Kingdom and Europe, as they experienced the effects of COVID-19. Knowing full well that our partner schools would need more than medical coverage, we mobilized tools, information and support resources. Even with these new developments, our services, coverage and above all, our commitment to you remains unchanged. This commitment includes coverage for illnesses and/or expenses related to COVID-19. To be clear: advocating for international travel and education, supporting schools with scholarships and grants and providing international students with peace of mind is more than just a business for us – it’s been our pledge since 1946. We continue to work hard, even…

MSH Americas and StudyInsured™ are proud to announce the launch of the International Student Wellness Hub

Our mission at MSH Americas will always be the same: to respond to the needs of today’s globally-mobile individuals and organizations with innovated products and industry leading duty of care solutions. Since 1946, we have been protecting international students and supporting schools to improve the study aboard experience in Canada and around the world. Being able to anticipate the changing landscape of the international education industry and responding to the needs of students and schools is what sets StudyInsured™ apart from the competition. To continue this legacy, we are proud to bring the International Student Wellness Hub to our students, schools, and partners here at home and around the world. The Hub is the ultimate resources for international students and schools, to find useful and practical information during this uncertain time due to COVID-19. The Hub includes information on: 1. Mental Health Tip Sheets for students: Information and tips for your mental health, and…

Battling COVID-19 Episode 7: Being Patient in a Challenging Time by Dr. Michael Szabo

Remember back in early to mid-March when the reality of COVID-19 was sinking in? Before that point, we knew it was an issue of concern, but we didn’t think it was much to stress over. However, we slowly began to realize that the virus was spreading in the community in North America. We heard horror stories from hospitals in Italy, where health care staff were overwhelmed. We began to see the same thing happening in New York City. All of a sudden, it changed, and our lives were altered dramatically. We immediately went into lockdown. We didn’t leave the house unless absolutely necessary. March Break vacations were cancelled. Restaurants and stores were shut down. Schools were closed. We started working from home. We carefully wiped down our groceries and washed our hands obsessively. I listened to a podcast recently where one of the speakers likened it to what happens when someone…

FREE Webinar on Re-engineering Readiness

Tues, May 26th, 2020 | 10:30 – 19:30 BST We are thrilled to announce that MSH Americas will be part of The Global Travel and Tourism Resilience Council full-day Virtual Summit, with more than 60 speakers representing travel and hospitality, national governments and NGOs and associated industries such as finance, communications, technology and healthcare. Key takeaways from this summit include how to: Assess the state of play for the industryIdentify new trends in travelEstablish trust in a post-lockdown worldBuild credibility and reduce fear through communication and action Speakers: Greg Land, Global Industry Leader, Hospitality & Travel, IBM Robin Ingle, CEO, Ingle International / MSH AmericasAkemi Tsunagawa, CEO, Bespoke Tony Smyth, SVP, iFree Group Carlos Cendra, CMO, Mabrian Technologies Moderated by: Lee Hayhurst, Editor, Travolution Click here for full conference agenda Join us for the FREE Re-engineering Readiness Summit that will take place from 10:30 – 19:30 BST on Tuesday, May 26. Sign-up Today!

Are Snowbirds Ready to Plan for Life After Covid?

Any other year, Canadian snowbirds would be anticipating the release of early-bird travel insurance deals for the coming winter season in the US sunbelt or other warm subtropical location. June, July, August—that’s when insurers normally begin rolling out their products for the coming season. But this is not just any other year. The attack of Covid-19 coronavirus has seen to that. As we know, many of you got back north of the border by the skin of your teeth in late March and April before the border shut down. A few others didn’t quite make it and had to pay the price of quarantine. And now the quandary: what to do about winter 20/21? A lot of questions to deal with. When will the US/Canada border restrictions end? Will you feel safe travelling to your winter home? Will you have to wear a face mask all winter? How do you…

Time to Think About Travel Strategies—After Covid-19

That Air Canada expects the pandemic hangover to last at least three years, exposing the airline industry to endure its “darkest period ever,” portends deep instability for all aspiring travellers for the foreseeable future. Canadians and Americans have a lot of places to go and activities to enjoy within a day’s drive—anticipating that the border shutdown between our countries doesn’t last indefinitely. But without the sustenance of air travellers, the tourism infrastructure—hotels, entertainment venues, theme parks, all-inclusive resorts, and mom and pop roadside operations, can’t operate at full capacity and with complete menus for long. A winnowing of destination choices and services becomes inevitable. As Air Canada Chief Executive Calin Rovinescu said in a statement dated May 4, “We expect that both the overall industry and our airlines will be considerably smaller for some time, which will unfortunately result in significant reductions in both fleet and employee levels.” What you…

Battling COVID-19 Episode 6: Wearing masks properly by Dr. Michael Szabo

The decision by public health authorities on whether or not to recommend the use of face masks was a difficult one. One of the biggest reasons was that educating the public on how to safely wear a face mask is challenging, because of the many details involved. During my recent forays into the public, here are the top 5 issues I have seen with people wearing masks:  Pulling the face mask down over your chin.  This is probably the number one mistake.  After wearing a mask while outside for a walk or going to the grocery store, you may need to talk to someone more clearly, eat or just “want a break” from it – so you pull it down over your chin. By doing this, you effectively contaminate yourself with any virus particles that were on your mask prior to that. The rule is once you put your mask…

[Battling COVID-19 Episode 5] A Vaccine for Coronavirus: Are We There Yet? By Dr. Michael Szabo

The current COVID-19 pandemic has led to an unprecedented effort by scientists around the world to develop a vaccine. Vaccines are important to protect us where the risks of natural infection are significant. COVID-19 is a more deadly and dangerous virus than the flu. While we still do not have definitive data on the true risks of infection with COVID-19, one can safely say that places like New York City or Italy have never seen a flu season similar to what they are currently going through. Since mid-March, more than 60,000 people have lost their lives in the United States due to COVID-19. It is important to note that this has happened despite the institution of public health measures like physical distancing, quarantines and self-isolation. If not for these, thousands more would have died. Is Allowing Natural Infection a Good Option? One way to protect the population is to allow…

Five Self-Isolating Tips From A Nuclear Submarine Captain

The evolution of the brain is the most obvious example of how we evolve to adapt.Rick Potts, Director of the Human Origins program at the Smithsonian Institution National Museum of Natural History We’re all living in a new world, and the self-isolation that comes with it. As social beings, we’re used to living our lives by connecting and empathizing with others. Read on for some survival tips on how to cope with our new reality, as told by a nuclear submarine captain about his experience on a U-boat. 1. Ask questions: “How are you feeling today?” has become our new greeting – and that’s fine. We need to reach out to friends and family and check in every day. It instills empathy and reminds us to feel that we’re not alone. 2. Think first, act later: When living through stressful situations, we tend to act on instinct. Let’s slow down…

Cruise Bargains Sound Tempting. Can You Afford to Bite?

Despite the lingering images of cruise ships stranded at sea with passengers begging to be freed, the world’s cruise lines continue to drum up business for 2021 and even 2022. And bookings are said to be brisk–thanks to deep price-cuts and on-board cash value incentives. When US Centers for Disease Control and Prevention (CDC) lifts its “No Sail” order depends on when it considers the COVID-19 plague under control. And though cruising is a worldwide industry extending far beyond US ports, the world’s three biggest lines*are headquartered in Florida, and their vessels at some time or other sail in US-controlled waters patrolled by the US Coast Guard. Thus, CDC jurisdiction is quite clear. (*Carnival Cruises, Royal Caribbean, and Norwegian Cruise Holdings account for 60 percent of all cruise traffic). However, none of these lines, and very few others, are flagged in the US, thus they have not been included in…

Battling COVID-19 Episode 4: Why we need to keep physical distancing By Dr Michael Szabo

In Canada, our efforts to flatten the curve are going well. Thankfully, we haven’t seen the same surge of cases that hit New York City, Italy and Spain. Don’t get me wrong, those of us on the front lines here have seen a lot of cases, but so far, our health care system hasn’t been overwhelmed. While our good fortune has much to do with our heeding of public health guidelines, collective uptake of physical distancing rules and staying home as much as possible, I’m still a little worried. There is something about our human nature that concerns me. At times, public health strategies can become the victims of their own success. Vaccines are a great example. The incidence of diseases that were once part and parcel of everyday life has been greatly reduced, and in some cases, eradicated completely with the advent of vaccination. As we don’t see these…

Is Coming Back to Normal, Good Enough?

It may be too early to think about getting back to “normal” once the threat, and the carnage, of COVID recedes. It could be that what was once normal just isn’t realistic anymore. In Europe, border-free travel between neighbouring states is no longer a given. We have seen how quickly self-preservation can overrule an ideological imperative. In North America, the unthinkable action of shutting down the “world’s longest undefended border” has actually happened—even though commerce continued and most “trapped” travellers eventually found their way home. But just the fact that it could be shut down came as a stunning shock of millions on either side of the so called 49th parallel who had come think that “crossing over” for a few days or half a year was a basic human “right.” It isn’t. It never has been. It’s a privilege. And it can be withdrawn if push comes to shove…quickly. Reality can be stark. How are these new “realities” going to colour our perspectives as…

[Battling COVID-19 Episode 3] Face Masks in a COVID-19 World: To Wear or Not to Wear? By Dr. Michael Szabo

Should we wear a face mask when out in public right now? It’s a question many people have since the Centers for Disease Control and Prevention (CDC) issued its new recommendation that people wear face masks when leaving their homes. Canada’s chief public health officer has echoed the recommendation. There is confusion because the CDC and the Public Health Agency of Canada had initially suggested that face masks not be worn in public. The flip-flop in recommendations has triggered many questions. It’s important to understand that, in a complex and evolving situation as this, it can be quite difficult to set a firm policy. As the situation changes, the risks and benefits of recommendations are constantly re-evaluated. In a way, it’s reassuring that agencies aren’t being rigid and are revising their guidelines based on the best available information, with the goal of keeping us all safe. However, the reason behind…

Battling COVID-19 Episode 2: From the Front Lines with Dr. Michael Szabo

With the increasing number of COVID patients presenting themselves to hospital emergency departments across Toronto, it’s a regular occurrence for me to come across several suspected cases while I’m working. Most are well enough to go home, but some are so sick that they need to be admitted. I find myself checking in on the test results of patients I have sent home, breathing a sigh of relief with each negative and feeling a knot in my stomach with each positive. The challenge with being an emergency doctor is that we see a lot of the bad outcomes. They are our reality. During a pandemic, it begins to feel to us like “everyone is dying” – but not everyone is. In fact, the majority of people recover from the virus. The increase in positive results will not only usher in a new reality but hopefully will reduce my own anxiety…

Battling COVID-19 Episode 1: From the Front Lines with Dr. Michael Szabo

Recently, I’ve been working quite a bit in the emergency room of the hospital where I’ve served as a staff physician for the past 20 years in downtown Toronto. There are many positive things happening at the hospital: Everyone is working together to prepare for all the challenges that lie ahead. We’re all connecting with co-workers in ways that are meaningful and inspirational. The strength of the human spirit is alive and well. And we know that we will get through this difficult time and be better for it.We’re starting to see a number of cases of very sick patients with COVID-19 at the hospital. Yes, most of them are older folks over 70, often with chronic health problems. But I’m going to be real with you. We’re seeing some young and otherwise healthy people becoming very sick – sometimes, critically. It’s important to realize that these cases are rare…

Spring Break Part Two: The Caribbean & South America

Feel like wandering a little farther afield than your typical Spring Break jaunt? Try venturing to one of these destinations closer to the equator for a tropical getaway. The Caribbean Mexico, Cuba, the Dominican Republic, and Costa Rica are Caribbean hotspots this time of year. It’s worth planning any excursions and activities well in advance. When it comes to dining, made-to-order food stations guarantee fresher and better-quality options. Seafood is a wise, and likelier cheaper choice, given the proximity of these locales to the ocean. Staying at an all-inclusive resort? Check the activity calendar for fun things to do—just be sure to verify what’s included in your stay. Brazil The Carnival of Brazil is a feast for the senses. Considered to be one of the world’s biggest parties, the five-day festival features parades with elaborate floats and thousands of dancers and drummers in the streets. Samba with the locals at…

COVID-19: STAY SAFE WITH THE FACTS

from the MSH Americas Medical Team WHAT IS COVID-19? COVID-19 is a strain of coronavirus that has not been previously identified in humans. CORONAVIRUSES are a family of viruses causing illness ranging from the common cold to more serious diseases such as Middle East Respiratory Synrdome (MERS-CoV), Severe Acute Respiratory Syndrome (SARS-CoV), and COVID-19 (2019-nCoV). Coronaviruses are transmitted between animals and humans. SARS was first transmitted to humans from civet cats; MERS was transmitted to humans by dromedary camels. WHAT ARE THE SYMPTOMS? Common symptoms are: Fever over 38°CCoughShortness of breath / difficulty breathing In more severe cases, infection can cause pneumonia, kidney failure, and even death. HOW IS IT SPREAD? COVID-19 is transmitted from person to person by respiratory droplets from coughing or sneezing. These droplets can be inhaled if you are in close contact with an infected person. Touching objects or surfaces with respiratory droplets on them and…

Top US Spring Break Destinations for 2020

Whatever the reason for your getaway– tired of the cold, need some family time, or just plain burnt out– here are some tips to help you get the most out of your travels during this upcoming spring break. First up, some places to consider for both relaxation and excitement in the continental USA. 3 places to spend a week off in America: MIAMI, FLORIDA It’s called the Sunshine State for a reason, so be sure to wear lots of sunscreen and drink plenty of water. The Metromover train is a convenient (and free!) way to get around downtown Miami. If you can’t do without your dose of yoga while on vacay, free classes are offered across the city. View local graffiti and street art at Wynwood Walls or take in one of the live music shows at Bayside Marketplace. A trip to Miami isn’t complete without a visit to Miami…

Coronavirus Impacts Travel Insurance Coverage: Stay Protected

With commercial airline traffic to and from China virtually shut down, and with little prospect that control of the coronavirus is imminent, travellers need to do a quick study of what travel insurance can or cannot do in protecting them from unexpected costs of emergency medical care, trip cancellations, disruptions, re-routings or possibly even temporary isolation far from home. To help with that study, we have asked Matt Davies, Senior Product Specialist with MSH International to help us navigate through the finer points of travel insurance benefits and limitations as they are provided to Canadian travellers planning visits to countries impacted by the coronavirus epidemic. One important point to emphasize is that these guidelines or limitations are largely dependent on government assessments of health or other risks in foreign countries and are not just arbitrary rulings set out by insurers. The before or after rule Generally, if you purchase insurance for…

Winter getaway? March Break? A product designed for travelling Canadians!

Travelling outside of your home province? You’ll need travel insurance! Our Canuck Voyage plan is an outbound travel medical insurance plan designed to serve Canadians travelling abroad or outside of their home province within Canada. Canadians, or those with provincial or territorial health coverage, can expect coverage for single trips up to 365 days or multi-trip annual plans up to 100 days per trip. The plan boasts inclusive eligibility criteria, ample options for trip duration and age, as well as competitive pre-existing medical condition coverage that bridges the gap between conventional travel medical policies and snowbird plans. Consumer-friendly or what? Top features of Canuck Voyage include: Inclusivity: Applicants of all ages are eligible for companion discounts when purchasing coverage for two people at a time and a family discount is available for spouses up to age 59 and children age 21 and younger. Pre-existing medical condition coverage: automatic coverage without…

How to Prepare for Emergency Situations at Home or Abroad

In April 2018, Toronto was shaken after an attack with a rented van in the North York area has left 10 dead and 15 others wounded. In a city that is generally known to be safe, this tragic event feels particularly jarring. It’s difficult to predict senseless attacks such as this. And while Toronto is in mourning today, one horrific act of violence will not alter the character of the city: at large, Toronto is still a safe place. For travellers heading to Toronto or anywhere else around the globe, it’s important not to let events like this deter you from getting out there and exploring the world. Rather than avoid making plans, the best thing that you can do is be prepared in the event you encounter an emergency at home or abroad. Measures for keeping safe Be prepared: If you are heading abroad, make sure to remain…

Snowbird Guide to Medical Marijuana

Since 2015, when Prime Minister Trudeau committed Canada to full legalization of marijuana, the number of registered users of medical cannabis products soared from an estimated 24,000 to more than 330,000. And, for a nation of committed cannabis users (according to Statista—an international marketing research firm—41 per cent of Canadian adults confirm having used marijuana at some point in their lives), that appears to be just the beginning. In the United States, the approach to legalization is more ambivalent. Though the federal government prohibits the use of cannabis in any form (recreational or medical), 30 states and D.C. have so far legalized its use to some extent (26 allowing limited use medicinally, nine allowing both recreational and medicinal use). But those numbers change from month to month as the trend toward outright legalization creeps along. What does this mean for Canadians, particularly snowbirds, who rely on marijuana products and derivatives…

US Lifts Ban on Pot Workers, But Travel Rules Remain—For Now

The announcement by the US Customs and Border Protection agency that it will not impede Canadians who work in the rapidly growing cannabis industry from entering the United States for routine leisure or non-business travel suggests an easing of the federal government’s long-standing prohibition of marijuana use and commerce. The CBP statement, published on its website, reads: “A Canadian citizen working or facilitating the proliferation of the legal marijuana industry in Canada, coming to the U.S. for reasons unrelated to the marijuana industry will generally be admissible to the U.S., however if a traveler is found to be coming to the U.S. for a reason related to the marijuana industry, they may be deemed inadmissible.” The CBP clarification followed several weeks of speculation about how stringently CBP officers would enforce border restrictions on not only Canadian cannabis workers, but all other Canadian travellers whose own government has permitted them to…

Goodbye NAFTA. Hello USMCA. Hold on to Your Health Insurance

Canada’s new trade agreement with the United States and Mexico (replacing NAFTA) has gone through a tortuous negotiation, but finally has been completed. And according to the new rules built into USMCA (US, Mexico, Canada Agreement) there are no changes to visa requirements for workers and professionals affected by the new accord. The old NAFTA rules remain for business visitors, professionals, intra-company transferees, and traders and investors. (For details or updates on those rules, you can visit the Government of Canada’s website.) In short, the agreement doesn’t change a member country’s general immigration regulations governing public health, safety, and national security; and, significantly for workers and professionals posted abroad for long periods, it still doesn’t make provisions for any kind of reciprocity for health care coverage as has been a staple for individuals and companies operating within European Union countries. USMCA (like its forerunner NAFTA) is tied to trade, and…

Travelling Abroad? You Can’t Take Canada’s Cannabis with You

Canada’s marijuana legalization has attracted international media headlines the way few other Canadian actions have in recent memory—much more newsworthy than its freeing up of marijuana for medical purposes several years ago. And, as might be expected, the October 17 enactment of the new pot laws has spawned hugely speculative and grossly sensational alarms about what Canadians (including snowbirds) might expect when crossing over into the US this coming winter season. Let’s first establish one point above all: Canada’s legalization of cannabis is a domestic issue. It is applicable in Canada only. It has no impact on any other country’s laws or rules. In time it may certainly influence what other countries do—but not yet. The Canadian government is quite clear when it warns that “carrying any cannabis or cannabis product (legal or illegal) across Canada’s border will remain a serious criminal offence, with individuals convicted of engaging in such…

Visiting the US This Winter? Let’s Review the Rules—Part 1

It’s that time of year again: time to review the rules that govern how long you can stay out of the country without risking loss of your provincial health insurance benefits, how long you may stay in the US as a visitor, and if there are any changes in the rules you need to pay particular attention to. And this year, we’re going to do our review in two parts—the second dealing with new and vital information you need to know about Canada’s cannabis laws (for recreational or prescribed medical use) before leaving the country or approaching any other international border. You don’t need to be a marijuana user to be affected by these laws—so stay tuned. But first: the rules for visiting the US—Canada’s favourite vacation location There are no major changes in the B2 (non-immigrant tourist) visa rules for Canadian citizens wishing to visit the United States.…

Canadians Show Growing Satisfaction with Travel Insurance

Travel insurers have long been criticized for the complexity of their policies, heavy-handed use of medical and legal language in their applications, and their alleged tendency to deny, deny, deny claims. But according to a new public opinion research poll, commissioned by the Canadian Association of Financial Institutions in Insurance (CAFII), a non-governmental, non-profit watchdog association advocating a more transparent insurance marketplace, more than 8 out of 10 Canadians who have purchased travel insurance are satisfied with the value they receive from the products they buy. Furthermore, according to a press release issued by CAFII, 98 per cent of people who made travel medical insurance claims in the past year said they were fully or partially paid, with only 2 per cent of claims being rejected. In addition, 91 per cent of claimants said they were satisfied with their claim experience from initial contact to final outcome. According to the…

The Eight-Month US Visa for Canadian Retirees: A Myth That Keeps on Coming

It happens every couple of years: broadcast and print media announce in bold headlines that Canadian retirees 55 years or older who can afford a second home in the US (owned or leased) will soon be allowed to live there for up to eight full months per year instead of the 182 days they are currently allowed under the B2 visitor visa. Sounds like great news for snowbirds who prefer slathering on sunscreen to shovelling snow. Just this month, an opinion piece in Canada’s Financial Post warned that tax increases on Canada’s middle classes were fuelling a brain drain of doctors, nurses, tech workers, and entrepreneurs to the US and elsewhere, adding, “Just watch the enormous economic damage done when Congress extends its permission for snowbirds by two months—to eight months a year—to stay in the U.S. without becoming taxable.” Well, let’s just hang on here As I said,…

Canadian Travellers to Cancun: Be Vigilant

With more than two million Canadians visiting Mexico annually, travel insurers and other travel professionals need to warn their clients of increasing violence (due mostly to drug cartel activity) in the highly popular tourist area in and surrounding Cancun. More than half of all Canadian visits to Mexico are made to Cancun, and Mexico is Canadians’ second-most-visited country, next to the US. So far this year, 113 people have been killed in the Cancun area. The most recent spate of violence occurred in early April, when 14 murders (all considered drug-trade-related) occurred within 36 hours—generating headlines in newspapers around the world. Though Mexican authorities have explained that most of these deaths were confined to individuals involved in the growing drug cartel wars, there have been some innocent bystanders killed or wounded; and armed military guards have since been stationed at key points throughout the area to safeguard tourist resorts and…

Travel Insurance Sellers and Customers Need to Get on the Same Page

As Canadian insurance regulators intensify their efforts to enhance consumer protections and confidence in travel insurance, brokers and agents are faced with a dilemma: on the one hand, simplifying the purchase of products; on the other hand, ensuring they are appropriate for the specific health and travel needs of their customers. It’s a balancing act that often pits the imperatives of medical underwriters against those of marketers. And it doesn’t get any easier when clients in less-than-perfect heath are confronted by the need to complete—often by telephone, or via the Internet—health questionnaires replete with medical (and legal) terminology that requires searching out definitions further down the page or in another part of the policy. Interviewing applicants is no easy job For agents assisting customers in completing applications by phone, navigating through multilayered questions and recording their responses accurately is no easy job. Without actually recording the interviews, there is…

Mexico Travel Warning for Parents of Student Spring Breakers

Recent Canadian and US government warnings cautioning travellers about potential terrorist activity in Mexico’s Western Caribbean resort area of Quintana Roo state (including Cancun, Cozumel, and Playa Carmen) have once again emphasized the need for travel insurance for all ages, especially teenage students who are “breaking loose” for spring and Easter vacations. The warnings, issued by both governments on March 7 and 8, came in the wake of an explosion on one tourist ferry travelling from Playa Carmen to Cozumel, and the discovery of an unexploded bomb on another. These events have firmed up evidence of new drug cartel activity reaching into these areas, which thus far had been relatively free of the violence wracking much of the northern and western (Pacific) states in recent years. The government warnings, based on unidentified “ongoing security threats,” have subsequently been narrowed down, but the US State Department continues to restrict its own…

Buying a Cruise? Choose Carefully—It’s Not Always Paradise

Over the next 12 months, Canadians will take more than 750,000 ocean cruises, most of them heading out of ports in the Southern US, mostly from Florida, Texas, or California. Cruising is the fastest-growing vacation activity for Canadians of almost all age groups, and that’s not likely to change given the number of new vessels. There is no shortage of choice, either in itinerary or price point. But that does not mean you should make your cruise choice casually, without doing some homework. Along with the romantic appeal and imagery that cruise lines use in selling their products, there are some darker stories about ships being stranded due to mechanical problems, intrusions of Norovirus, the occasional “man or woman overboard” horror story, and every once in a while a story like one published recently in the Miami Herald concerning ships failing to meet government-established sanitary standards, with spot inspectors finding…

Five Tips to Speed up Your Travel Insurance Claim

When purchasing travel insurance, holiday-goers are buying into the promise that they will have peace of mind for their vacation. That doesn’t just involve accident or non-accident protection. It extends to the turnaround time of the insurance company once a claim has been made, and the speed in which the insured gets paid. Travellers are often worried about receiving payment from their insurance company after making a claim. What they don’t realize, however, is that insurance claim turnarounds are often held up due to a lack of healthorganization from the insured. Submitting your travel insurance claim correctly will help expedite the claims process. Read on to find out our top tips for submitting your travel insurance claim correctly. Choose wisely It’s important to choose the right travel insurance policy for you. The policy should cover your individual medical needs, should prepare you for non-medical assistance if needed, and should…

Chinese New Year 2018: Why is it year of the dog and what does it mean?

Happy Chinese New Year 2018! The annual event marks one of the most colourful and lively celebrations, with festivals held in most major cities across the world. Chinese New Year brings with it vibrant parades and colourful celebrations, but what is Chinese New Year? When is it celebrated and what does it mean? Chinese New Year has become a global celebration. Not only is it celebrated by the country of China and those with Chinese ancestry, it’s celebrated by people from across the world, of all different cultures and religions. Some 3 billion trips are expected to be taken during the Chinese New Year, so travellers should be prepared for delays and security risks no matter where they’re heading. Here is everything you need to know about the Chinese holiday known as Spring Festival. How is Chinese New Year celebrated?  Chinese New Year, also known as Spring Festival, is…

Heads Up for Quebec Travel Insurers: Are Warning Labels in Your Future?

Are travel insurance products becoming too complicated to be sold directly to consumers over the Internet or through social media outlets? According to Flavio Vani, president of Quebec’s financial advisors’ organization Association professionnelle des conseillers en services financiers (APCSF), if pending legislation (Bill 141) is enacted in the National Assembly later this year, as expected, all online purchases of insurance products offered in the province without the advice of a registered financial professional should carry warnings similar to those posted on cigarette packages. In an interview for the Insurance and Investment Journal, Vani states that the APCSF has submitted a proposal to the Quebec government asserting that it wants direct sales of financial products to carry an explicit warning that online purchases of insurance products without the advice of a registered professional (who would first analyze the customer’s personal financial situation) “could have a significant impact on an individual and…