International Students

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Planning to Study Abroad in Canada? Here’s What You Need to Know about Health Coverage

Because I have a 15-year-old grandson who is intent on studying medicine, I have been paying very close attention to the growing tidal wave of international students applying to Canada’s universities. I should explain that although Zachary lives in the United States, he is a dual Canadian/US citizen, and would therefore have a clearer road to enrollment at, say, the University of Toronto or McMaster than would a student with no Canadian connection who would have to navigate the various visa requirements.  I am also very aware that Canadian medical schools are a lot cheaper than comparable-quality US schools. What my research has also turned up is that as of the last census taken by the Canadian Bureau for International Education, in 2015 there were more than 350,000 international full-time students enrolled in Canadian colleges—that is almost 100,000 more than five years earlier—and is getting very close to the 450,000…

Canadian Outbound Travel Forecasts and Safety Advice for 2018

With consumer confidence the highest it’s been in four years, and with overall travel numbers for the first eight months of 2017 up 5.3 percent over the same period in 2016 (23.1 million trips—not counting single-day, cross-border travel), it appears that Canadians will be taking to the roads, skies, and seas in near-record numbers in 2018.1 That’s a good thing. But with increasing options to visit farther-flung locations coming available, you will also have to become astute navigators and travel planners. What may be a prime vacation or tour destination one day can generate warning signals overnight that need to be spotted, heeded, and avoided. Fortunately, with phone and online access to government travel advisories instantly available, there is no reason for you to be short of current information when either planning or embarking on any trip to any location—and you should take no location’s safety for granted. For example,…

Canada’s Dual Citizens: Many “Pros,” But a Few Cautions

As Canada becomes more culturally diversified (almost one million Canadian citizens are also citizens of other countries), international travel requires increasing care and attention to detail. For example, in 2016, the Canadian government imposed a rule requiring all Canadian citizens who were also citizens of other countries to have Canadian passports when entering by air. (Canadian/US “duals” were exempted). The rule ruffled a few feathers, particularly among Canadians who had been living abroad for many years and had to scurry about trying to get passports just so they could visit family and friends “back home.” In addition, Canada is one of the most welcoming nations for citizens of other countries who wish to be permanent residents—which means, if they are successful in obtaining PR status, they have virtually all of the rights and responsibilities of citizens, except the right to vote, or run for elected office. But they are also…

Partner with Your Doctor when Applying for Travel Insurance

Among the most frequent stories I hear from Canadians who have had their travel insurance claim denied are: “My doctor never told me I had a heart murmur” or “he didn’t say that heart pill was for atrial fibrillation” or “my CT scan didn’t show anything abnormal”—so why would they have reported any of this on their application? Why? Because it’s up to you to know what’s in your medical record when filling out an insurance application—and if your claim is denied for non-disclosure or because you had a pre-existing condition that wasn’t “stable,” you are the one who will have to pay the bill. And no matter how strongly your family doctor protests your denial in a letter after the fact, you are still responsible for providing accurate and up-to-date information to the insurer. The decision to pay your claim or deny it will be made on the basis…

Know Who Pays When Your Flight Doesn’t Go Up

This past summer, two of the UK’s biggest airlines stranded hundreds of thousands of travellers in distant locations by cancelling flights at the last minute and invalidating reservations for future flights already planned: Ryanair because of pilot scheduling problems, and Monarch Airlines because it suddenly went out of business—virtually overnight. What about all of those passengers left stranded overseas? Thanks to some quick action by Britain’s Civil Aviation Authority, and a special consumer protection program in which most vacationers book their trips with specially licensed and bonded travel organizers, most were returned home relatively quickly on aircraft chartered by the CAA at no cost to themselves. But at first glance it was not quite so clear as angered passengers were told by airline staff to call their travel insurers for assistance home and recompense for the costs of making and paying for alternate arrangements. At which point the Association of…

Travel Insurance Claim Denial? Demand Answers

If you’ve ever had a travel insurance claim denied, you know how frustrating it can be to get an answer in plain language that tells you why an insurer won’t pay. First of all, let’s get one fable taken care of: Insurers do not routinely deny claims and pay only those for clients who fight back. 95 percent of all travel insurance claims submitted are paid. But if you are among the unfortunate few to receive a claim denial letter and you don’t understand why, you should ask for clarity.  It’s your right. What to do Get right back to the insurer, or the party that sent you the denial letter (it could be the insurer’s assistance company), and ask for a detailed, written report that you can study at your leisure, or take to your doctor. Ask to have key words—such as “pre-existing condition,” “stable,” “condition,” “exclusion,” “eligibility,”…

Do Travel Insurers Cover Pre-existing Conditions?

Given that most people have some health imperfections, it would be unreasonable—and bad business—if travel insurers precluded all pre-existing conditions from coverage. High blood pressure, high cholesterol, irregular heartbeat, circulatory issues, and many other symptoms and conditions that can be controlled and stabilized by medications and periodic physician assessments. These types of things are routinely covered in travel insurance policies—if the insurers are made aware of them before issuing the policy, and if the insured customers understand the limitations placed on that benefit and coverage. In covering pre-existing conditions, the most important thing insurers need to know is whether or not they are stable, how long have they been stable and what medications and treatments they have required to keep them stable. Essentially, what risk are insurers undertaking in covering them? This leads to the biggest question of all: what is “Stable,” anyway? Many Canadians, before leaving on longer trips,…

Questions about Studying Abroad? We’re Here to Help

International students! Studying abroad is a great adventure—but heading far away from home can also be intimidating. Before you take an exciting leap, read our recommendations to prepare. Also, if you have questions about studying abroad, we are here to help. International Student Blog Prepare yourself for an adventure overseas. Our blog contains everything from practical travel tips to inspiration for your next adventure. Start with these tips for international students heading into a new school year, then browse the rest of our articles. Intrepid 24/7 The phone number located on your insurance wallet card connects you to a team of coordinators that are ready to answer questions about the insurance you carry. If you are sick or injured and need to see a doctor, this team will arrange the care you need. They can help in every situation—any time of the day or night. This includes a…

Insurance and Consumer Resources: Why Ingle Believes in the Power of Content

The Travel Health Insurance Association of Canada has released a “Bill of Rights” for consumers of travel insurance. This document essentially outlines the basics of what consumers can expect from travel insurers, as well as their own responsibilities when they apply for coverage. This is the kind of clear content we believe consumers of travel insurance need to have. And that’s why we’ve been dedicated to producing such content from the very beginning. Here at Ingle, we strongly believe in the importance of consumer education—and that starts with providing clear, accessible information. We strive to be open and authentic, to empower consumers to ask questions about the insurance products they buy. We want consumers to understand their coverage, to know their own responsibilities when it comes to purchasing insurance, and to know what they have a right to expect back from their insurer. That’s why Ingle has a dedicated content…

Spending the Summer in Canada? Get Moving with These Activities

Canada is a beautiful, vast country with a wealth of natural wonders—and an abundance of fun activities through which to discover them. And, contrary to the stereotypical image of Canadians constantly being buried in 10 feet of snow, summer in Canada is a great time to get outdoors and enjoy the sun! If this is the first summer you will be passing in Canada—or even if you’ve just got some well-earned vacation time to spend inside our country’s borders—here are some of the best ways to take advantage of the summer weather, Canadian-style. Camping With so many scenic forests and sprawling national parks stretching across the country, camping is one of the quintessential ways to enjoy a Canadian summer. Grab a tent and some sleeping bags, locate your ideal campsite, and get your journey started! Best of all, spending your days directly in nature will put you in easy…

We the North: Exploring Canada’s National Parks

Akami-Uapishku-KakKasuak-Mealy Mountains, Aulavik, Auyuittuq, Banff, Bruce Peninsula, Cape Breton Highlands, Elk Island, Forillon, Fundy, Georgian Bay Islands, Glacier, Grasslands, Gros Morne, Gulf Islands, Gwaii Haanas , Ivvavik, Jasper, Kejimkujik, Kluane, Kootenay, Kouchibouguac, La Mauricie, Mingan Archiepelago, Mount Revelstoke, Nááts’ihch’oh, Nahanni, Pacific Rim, Point Pelee, Prince Albert, Prince Edward Island, Pukaskwa, Qausuittuq, Quttinirpaaq, Riding Mountain, Rouge, Sable Island, Sirmilik, Terra Nova, Thousand Islands, Torngat Mountains, Tuktat Nogait, Ukkusiksalik, Vuntut, Wapusk, Waterton Lakes, Wood Buffalo, and Yoho. Phew. What a list. That totals 46 National Parks across Canada. (You can find out more about each park here.) For over 100 years, these natural spaces have been federally protected for environmental conservation and public enjoyment. And in honour of Canada 150, you have unrestricted access until the end of the year. Order your free Canada Discovery Park Pass today. This also includes boat and canal travel in National Marine Conservation Areas like Fathom…

Studying in Canada? Everything You Need to Know About Your Medical Coverage!

As you prepare to go back to school, watch this video to get comfortable with your insurance coverage. Let Ingle International guide you through a day in the life of insurance. Subtitled videos in multiple languages are also available further below. In these videos you will find: A break-down of your insurance package An introduction to the multilingual team that is looking after you Information on how to identify the level of your medical need (emergency room versus walk-in clinic) An overview of your toolbox, which includes, but is not limited to your website, Intrepid 24/7, the find a doctor tool and how to submit a claim. And more! Hot tip: Be a smart consumer, always read your policy wording. Watch this video with English, French, Spanish, Chinese or Vietnamese subtitles. For tips on how to prepare for the changing travel seasons, read articles here.